FAQs

What types of products does Shopapex offer?


We specialize in high-quality skincare and cosmetics, including whitening creams, serums, face washes, makeup, and other beauty essentials.

Are your products original and safe to use?


Yes! At Shopapex, we ensure all products are 100% authentic, safe, and sourced from trusted brands.

Do you offer products for all skin types?


Absolutely. Our collection includes solutions for oily, dry, sensitive, and combination skin. Product descriptions mention suitable skin types for your ease.

How can I place an order?


Simply browse our store, add products to your cart, and proceed to checkout. Follow the steps to confirm your order quickly and securely.

What payment methods do you accept?


We accept Cash on Delivery (COD), bank transfers, and secure online payments for your convenience.
We offer a 14-day return and exchange policy on most items. The product must be unused and in its original packaging. Please refer to our Return & Exchange policy page for full details on the process.

How long will delivery take?


Orders are typically delivered within 2–5 working days, depending on your location.

Do you offer international shipping?

Currently, we deliver within all country. International shipping options will be introduced soon.

What is your return or exchange policy?


If you receive a damaged or incorrect product, you can request an exchange or return within 7 days of delivery (terms & conditions apply).

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